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AI Agents for Retail
AI Agents that powers sales, streamlines operations, and delights customers—all in one
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What can AI Agents Do for Your Brand?
Transform how retail businesses operate by automating customer interactions, optimizing sales, and improving efficiency—all while maintaining a human touch where it matters.
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Key Benefits
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Eliminate Call drop, hold times and Abandonment
Resolve omni-channel customer queries, 24/7, & instantly—from “Where’s my order?” to refund processing . Reduce support costs while improving customer retention
AI-based social & app review support
Ensure brand reputation management at scale across Instagram, Facebook, Whatsapp, Google Reviews, App store, Yelp
Shopping Assistance
Personalized order decision support & checkout assistance to reduce cart abandonment. Intelligent upselling & cross-selling for higher average order value (AOV)
Automate Insights and Backend Operations
Document Processing—from contracts to compliance. Vendor & Seller Support Automation. Data-Driven Marketing & Research Support—gain actionable insights from AI-driven analytics.
Retail Use Cases
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AI-Powered Support
Case 1
AI-Powered Support
24/7 customer query resolution across orders, refunds, and reviews.
The result? Higher sales, lower costs, and happier customers.
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Process Automation
Case 2
Process Automation
Seamlessly manage contracts, audits, vendor operations, and insights.
The result? Higher sales, lower costs, and happier customers.
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Shopping Assistance
Case 3
Shopping Assistance
Personalized product discovery and checkout guidance to reduce drop-offs.
The result? Higher sales, lower costs, and happier customers.
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Social Media Reputation Management
Case 4
Social Media Reputation Management
Personalized product discovery and checkout guidance to reduce drop-offs.
The result? Higher sales, lower costs, and happier customers.
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Experience Our Agents
Leverage our AI expertise to build your end-to-end products
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Outcomes
Leverage our AI expertise to build your end-to-end products
%
Reduction in call center enquiries
%
Improved conversion
%
Reduction in manual workloads
FAQs: AI for Retail
What are the primary use cases for conversational AI in retail?
Conversational AI supports multiple retail functions, including product discovery, checkout assistance, order tracking, returns processing, customer support, vendor management, and backend reporting.
Can conversational AI integrate with existing ecommerce, CRM, and logistics platforms?
Yes. Conversational AI solutions typically integrate seamlessly with major retail platforms such as Shopify, Salesforce, Magento, Zendesk, and third-party logistics (3PL) providers, ensuring efficient and real-time communication across your systems.
How does conversational AI enhance the shopping experience during product discovery and checkout?
Conversational AI acts as a knowledgeable assistant, guiding shoppers to suitable products, offering comparisons, checking availability, and facilitating quick and easy checkout, effectively reducing cart abandonment and improving overall customer satisfaction.
Can conversational AI help reduce retail support costs while maintaining high-quality experiences?
Yes. By automating repetitive customer inquiries, such as order tracking and return processes, conversational AI reduces support ticket volumes significantly, allowing human agents to concentrate on more complex issues and enhancing the overall quality of customer support.
How does conversational AI convert support interactions into revenue opportunities?
Conversational AI turns customer inquiries into sales opportunities by suggesting alternative products when requested items are out of stock or informing customers about upcoming restocks, thereby helping retain sales opportunities.
Why is conversational AI more effective than traditional chatbots in retail?
Conversational AI comprehends customer intent beyond simple keyword matching, enabling it to handle follow-up queries, adapt to changing customer intent, and deliver responsive real-time assistance, making interactions more effective and customer-friendly.
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