Resources

LLM, or Large Language Model, is trained on vast data, excels in language generation, context inference, translation and can transform the digital landscape.

Explore how the future of AI in customer service includes personalized training for unique scenarios and enhanced quality management.

Choosing the right machine learning language involves matching it with specific problems and available expertise.

AI revolutionizes customer service by providing real-time data analysis, actionable insights and optimized operations.

The blog explores the transformative benefits of machine learning and AI for customer service support, enhancing efficiency and personalization.

Explore how AI impacts sales functions, with growth in AI-fulfilled tasks predicted to reach 60% by 2028.

AI enhances sales by automating tasks, providing insights, personalizing communication and augmenting decision-making process in sales strategies.

Explore cost-effective Hubspot alternatives for sales, support, and marketing like ActiveCampaign, Freshsales and EngageBay tailored to specific needs.

Explore top ServiceNow competitors in 2024, including Budibase, BMC Helix, Jira Service Desk, Salesforce Service Cloud, Freshdesk, and Zendesk.

Generative AI transforms sales by automating tasks, personalizing interactions, and enhancing strategy for boosted productivity and customer experiences.

Voice-based chatbots, like Siri and Alexa, use natural language processing for fluid interactions, enhancing customer engagement and experience.

AI trends in customer service are transforming routine tasks, personalizing interactions, and providing enhanced data insights in 2024.

Discover how AI in shopping and customer service is transforming retail industry, providing 24/7 availability and personalized customer interactions.

AI drastically reduces errors in insurance operations, leading to significant cost savings and efficiency improvements.

Learn how AI in email for sales teams enhances productivity: streamlines outreach messaging, promotes sentiment analysis, and optimises buyer persona research.

Learn the importance of voice in customer service, its influence on customer experience, impact on loyalty and role in building relationships.